Teethaffairs platform offers mobile and web teledental services through which our customers (patients) can obtain remotely provided dental screening services by independent dentists (Providers).

These Terms, Disclaimers and General Legal Provisions, including the privacy policy (available separately) are collectively considered “Terms of Use” describe the terms and conditions under which Patients and Providers may access and obtain Virtual Dental Consults, by use of the Teethaffairs mobile phone-based software application (APP), the website at www.Teethaffairs.com and any related technology and services related to the Remote Consultation and other features offered by the company through the Teethaffairs Platform. By accessing and using any part of the Teethaffairs Platform you acknowledge that you have read, understand and agree to be bound by these Terms of Use and all other terms, conditions and policies that appear on the Teethaffairs Platform. If you do not wish to be bound by any of these Terms of Use, you should not use the Teethaffairs Platform and its Services.

Teethaffairs may modify these Terms of Use from time to time by the posting of revised Terms on Teethaffairs website. Teethaffairs may choose to terminate or interrupt the Teethaffairs Platform and services at any time, for any reason, and without notice to customers and providers. Your continued use of the Teethaffairs Platform constitutes your agreement to be bound by any revised Terms.

Teethaffairs does not practice or interfere with the practice of dentistry by independent Dentists. Use of the Teethaffairs Platform and Services does not mean the dental services, including Remote Consultations are provided by Teethaffairs. Only licensed dental professionals can provide Remote Consultations.

By utilizing the Teethaffairs Platform to engage and obtain Remote Consultation from an Independent Dentist, you acknowledge and agree that the Independent Dentist, and not Teethaffairs is responsible for his or her provision of services, including the Remote Consultations, and compliance with the requirements applicable to his or her profession and license (including compliance with applicable laws and standards of practice), and agree that neither Teethaffairs, its owners, parents, subsidiaries, affiliates, officers, directors, agents, employees, nor any third party affiliates who promote and/or make available the Teethaffairs Platform or Remote Consultations, or provide you with a link or access to, shall be liable for any Remote Consultations or any action, inaction advice or services of any kind you obtain from an Independent Dentist via the Teethaffairs Platform or related services providers.

Only individuals that are at least 18 years of age and have the legal right to agree to the Terms of Use and request Remote Consultation from an Independent Dentist may access and use the Teethaffairs Platform or request Remote Consultations on their own behalf. Teethaffairs does not knowingly allow individuals under the age of 18 to create accounts that allow access to the Teethaffairs Platform. When parent or guardian request Teeth affairs services on behalf of an individual under 18 years of age shall, consents to such individual’s access and use of the Teethaffairs Platform and Services, agrees, on such parent or legal guardian’s own behalf and on behalf of such individual, to be bound by and comply to the Terms of Use, requests a Remote Consultations from an Independent Dentist on behalf of such individual; and agrees that all communications regarding the Remote Consultations provided shall be solely through the Teethaffairs Platform, that such parent or Legal Guardian will be responsible to monitor and review communications on the App, Email and /or Website and determine, in conjunction with and/or on behalf of such individual, how to respond to such communications, including any recommendations for follow-up or further dental or health services that may be needed and recommended by the Independent Dentist regarding such individual or, has access to the Teethaffairs Platform through an employer, association, insurer or other third party program under contract with Teethaffairs and by which you have enrolled on behalf of yourself and your dependents to receive access to the Teethaffairs Platform and have consented to such access by your dependents.

By accessing and using any Teethaffairs Platform you represent and agree that either: you are at least 18 years of age and that you have the legal right to agree to the Terms of Use and request Remote Consultation from an Independent Dentist, or you are the parent or legal guardian of a dependent who is under the age of 18 or otherwise lacks the legal right to agree to the Terms of Use and request a consult for Remote Consultation from an Independent Dentist on his or her own behalf and you have the legal right to and have consented to the dependent’s access to and use the Teethaffairs Platform and Services, agree on such dependent’s behalf and on your behalf, to be bound by and comply to the Terms relating to your use and the dependent’s use of the Teethaffairs Platform, are requesting and consent to a Remote Consultations for the Dependent from an Independent Dentist, and agree that all communications regarding the Remote Consultations provided on behalf of the dependent shall be solely through the Teethaffairs Platform and that you will be responsible to monitor and review communications on the App and determine, in conjunction with and/or on behalf of such Dependent, how to respond to such communications, including any recommendations for follow-up or further dental or health services that may be needed or recommended for the Dependent by the Independent Dentist.

By utilizing the Teethaffairs Platform and requesting for a consult by an Independent Dentist you are entering into a business relationship with Teethaffairs for the receipt of Services, and a separate clinician/patient relationship with an Independent Dentist for the receipt of Remote Consultations. Teethaffairs’s charges for access to and use of the App is for the Customer’s access and use of the Services only, and shall not be deemed to be charges for Remote Consultations. The Independent Dentist’s charges for Remote Consultations is for Remote Consultations only and shall not be deemed to be charges for the Services. The Teethaffairs Fee and the Professional Fee may be charged as a single fee and may not be identified separately in the App, for your billing convenience only. You agree to pay the full amount in a single payment transaction at the time a consultation is requested, regardless of whether a third party payment arrangements have been established through your employer, association, or other entity to reimburse the independent dentist. Due to the complexity of the medical and dental billing procedures and varying circumstances, your final bill/expense, whether paid entirely by you or in combination between you and the third parties, for example the insurance companies may vary from person to person, provider to provider and under different circumstances and a Combination different Circumstances  persons and provider. Although a Remote Consultation may sound like a single service, it can be broken down to a variety of billing codes for example. A code for being “On call”, a code for secure “Reception” or “Transmittal” of Dental, Medical and patient information through a consult request [Teledentistry code – there are two types of Teledental codes, one in which the message is transmitted from the patient to provider and another the Patient relays the information directly to the provider (Live Chat with or without video)], a code Examining the Medical/Dental/Patient information and diagnosing, a code for treatment planning, a code for Palliative treatment or Home care/Preventive Instructions. The existence of such a complex breakdown of a Remote Consultation does not justify complicating user experiences in reality, when patients are looking for relief from pain and discomfort. Therefore to make the process simple we charge one simple fee, and we pay the provider for being On call and receiving information. It is only fair for providers to collect additional reimbursement from insurance providers at least when such arrangement is available. The Teethaffairs Fee and Professional Fee are for a single instance of a single use of the App and the related submission of the questionnaire and dental images.

Refunds will be considered upon request in the event of a failure of the Teethaffairs App or at the discretion and direction of the Independent Dentist. Case abandonment by Patient is not a valid reason for a refund. An incomplete questionnaire or non-diagnostic quality images (e.g. cell phone images that are not sufficiently clear or readable) unrelated to a technology problem of the App are not valid reasons for requesting a refund. Requests for refunds are to be submitted by electronic mail, along with a full explanation of the circumstances to refundrequest@Teethaffairs.com. Teethaffairs will review refund requests and, as necessary, coordinate with the Independent Dentist as needed and respond to customers.

You agree to the entry and storage of your personal and medical information and images in the Teethaffairs computer database on behalf of the Independent Dentist, and further agree to the transmission of such information to Independent Dentists and to each clinician who may perform a remote consultation with you on the Teethaffairs platform or otherwise.

Teethaffairs believes it is very important to protect information transmitted to and from the Teethaffairs Platform. Accordingly, Teethaffairs has taken reasonable measures, in accordance with applicable laws, including HIPAA standards, to safeguard and protect such information. You understand and agree, however, that no computer or phone system is totally secure and that your transmittal of information through the Teethaffairs Platform is at your own risk.

Teethaffairs recognizes your privacy and, in accordance with our Privacy Policy, Teethaffairs will not release information to anyone without your written authorization or as required by law, or in accordance with your health insurer’s privacy policy if applicable.

You agree to fully complete the questionnaire provided in the Teethaffairs App, and further agree that all information you provide will be accurate, complete, provided in good faith and not misleading, and that Independent Dentist may rely upon the veracity and completeness thereof without further inquiry. You further agree to monitor the App following a request for a Remote Consultations and to respond promptly and fully to any communications from the Independent Dentist, at the Independent Dentist’s sole discretion, requesting additional information or requiring your response.

In the event the Independent Dentist determines that your submitted images are of insufficient diagnostic quality, your submitted questionnaire is incomplete, and/or you fail to promptly respond to a request from the Independent Dentist for additional information, you may be contacted one additional time to request you correct the problem. It is very important that you respond promptly, as your health and well-being may otherwise be adversely affected. However, if you fail to correct the problem within one day of such notification you will be deemed to have abandoned both your Services and your request for Remote Consultations. 

Neither Teethaffairs nor the Independent Dentist is a substitute for a primary care dental clinician and/or a dental professional of any kind. Although the Teethaffairs Independent dentist may also be your primary dentist. There is no guarantee that you will be accepted as a patient by an Independent Dentist beyond the limited scope of services provided by the Independent Dentist in his or her capacity when providing you with Remote Consultations. If you are accepted as a patient by an Independent Dentist through the Teethaffairs Platform, you have a right to your medical records in accordance with applicable law. None of the Teethaffairs Platform content (in contrast to information you receive in communications from Independent Dentists) should be considered medical advice of any kind nor should it be considered an endorsement, representation or warranty that any particular medication or treatment is safe, appropriate, or effective for you. The content of the Teethaffairs Platform, such as the text, graphics, images, information and other material contained on the Teethaffairs Platform is for informational purposes only. The Content is not intended to be a substitute for dental or medical advice, diagnosis, treatment or other services. Reliance on any information provided by Teethaffairs, or information appearing on the Teethaffairs Platform is solely at your own risk. Always seek the advice of your dental professional or other qualified health provider with any questions you may have regarding a dental or other health condition. Never disregard professional advice, or delay in seeking professional advice or treatment because of something you have read on the Teethaffairs Site or because of any Remote Consultations you may have requested and/or received. 

If you think you may have a dental or medical emergency, do not use the Teethaffairs Platform. Rather, call your dentist, your doctor or 911 immediately.

 

The Teethaffairs platform and all content is provided on an “as is” and “as available” basis. Patients and providers expressly agree that the use of Teethaffairs platform and content is at your sole risk. Teethaffairs, its affiliates, contracted entities (including any third-party entity), partners and service providers make no representations or warranties of any kind, express or implied as to the operation of the teethaffairs platform, including, without limitation, that the teethaffairs platform will be uninterrupted, timely, secure, error-free, or free of viruses, worms or other malicious software. We do not warrant that the content will be accurate, up-to-date, or otherwise reliable. To the full extent permitted by applicable law, we disclaim all warranties, express, implied or statutory, including, but not limited to, the implied warranties of title, merchantability, fitness for a particular purpose and non-infringement of proprietary rights, course of dealing, or course of performance. Under no circumstance shall Teethaffairs or any affiliated or contracted entity (including any “third-party entity”, as that term is defined herein), partner, service provider, third party who promotes the teethaffairs platform or services, or provides a link or access thereto, and/or their respective officers, directors, employees, consultants, agents, and subsidiaries, be liable for direct, indirect, special, incidental, consequential, reliance or exemplary damages, including without limitation damages of any kind for loss of profits or data arising out of or resulting from the teethaffairs platform, services, content, and/or any remote consultations, under any legal theory, even if advised of the possibility of such damages and notwithstanding the failure of essential purposes of any limited remedy. You agree to release indemnify, defend and hold harmless teethaffairs and any of its affiliates and/or contracted entities (including any “third-party entity” as that term is defined herein) from and against all losses, liability, expenses, damages and costs of any kind, including reasonable attorney’s fees, arising out of or related in any manner to the Teethaffairs platform, services, content, and/or any remote consultations, including any breach of this terms of use, your relationship with your independent dentist, your communication (or lack thereof) with any independent dentist, any negligent or wrongful action or omission by you of any kind, including those related to your use of the Teethaffairs platform or providing of information, or receiving services through the teethaffairs platform, or any negligent use of the Teethaffairs platform or services (including, without limitation, infringement of third party intellectual property rights or negligent or wrongful conduct) by you or any other person accessing your account. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply to you. In such events the exclusions shall apply to the fullest extent permitted under applicable law. If you are a california resident, you waive california civil code section 1542 which reads: “A general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor.”

Entire agreement. Teethaffairs “Terms” constitute the entire agreement relating to use of the Teethaffairs Platform. The waiver or any modifications of any provision of the Terms of Use or any right, power or remedy hereunder shall not be effective unless signed by an authorized Teethaffairs officer. These Terms of Use remain in full effect unless you have received a signed notice stating otherwise by a legally authorized Teethaffairs representative, even if it appears to you otherwise due to an apparent failure or delay by Teethaffairs to exercise a right or remedy it is entitled to under these Terms of use. If any of Term is deemed unenforceable for any reason by a court of law, the Terms of Use still remain in effect with the exception of that unenforceable portion.

THIRD PARTY SITES. The Teethaffairs Platform may sometimes provide links to other websites. This does not mean that the Teethaffairs Platform endorses or in any way approves of the content available on the linked site, and unless stated otherwise in the link, the Teethaffairs Platform has no control at all over any third-party website. The Teethaffairs Platform’s privacy policies and practices do not apply to any website other than Teethaffairs.com.

OPERATION AND RECORD RETENTION. We have complete discretion to suspend or permanently discontinue any functionality or any feature of the Teethaffairs Platform for any or all users. We have no control over or responsibility for the integrity of data transferred by any electronic carrier, including transmission errors or corruption or compromise of data. We have the complete right to maintain, delete, or destroy all communications and materials posted or uploaded to Teethaffairs Platform pursuant to our internal record retention and/or destruction policies in accordance with applicable law.

You agree that you will not access or use, or attempt to access or use, the Teethaffairs Platform in an unlawful way or for any unlawful purpose. You hereby grant us an irrevocable, perpetual, unlimited right to use the information you provide to the extent not otherwise prohibited by applicable law. You represent and warrant that any and all information you provide on or to the Teethaffairs Platform or to an Independent Dentist is accurate and complete to the best of your knowledge. This information includes, but is not limited to, name, address, location, age, phone numbers, email addresses, insurance information payment information, account numbers, and personal health information about you. You shall send secure, electronic messages to other parties solely for personal communication and no other purposes, including commercial purposes or for mass distributions of unsolicited emails. You agree not to transmit a message under a false name or any information which is libelous, defamatory, obscene, fraudulent, false or contrary to the ownership of intellectual property rights of any other person, or contains any virus, worm, Trojan horse or other code which is potentially contaminating or destructive to our files or programs or to the files or programs of any of our users. We reserve the right to delete any information provided by you that we deem in our sole discretion, to be unreasonable, fraudulent, abusive, defamatory, obscene, or in violation of a copyright, trademark, or other intellectual property or ownership right of any other person.

We control and maintain the Website and the Teethaffairs Platform in the United States, and we make no representation that the information provided on these site pages is appropriate for use in other locations outside of the United States. If you use this site from other locations, you are responsible for compliance with applicable local laws. 

The Terms commence upon the date you first access or use the Teethaffairs Platform and/or complete the registration process. Either you or we may terminate the Terms of Use and your right to use the Teethaffairs Platform at any time, with or without cause. The Terms of Use and the licenses granted hereunder shall terminate without notice in the event you or any authorized person using your account fail to comply with the terms and conditions, or the rules for use of the Teethaffairs Platform promulgated by us from time to time. Upon any termination, you will destroy all copies of our materials in your possession and cease any access to or use of the Teethaffairs Platform.

We, at our sole discretion, may provide notice by e-mail to the e-mail address you provided us during registration, by a general notice on the Teethaffairs Platform, by communication through the Teethaffairs App, or by written communication delivered by first class U. S. mail or express courier to your address on record in the Teethaffairs Platform account information. You may give notice to us at any time via electronic mail to info@Teethaffairs.com.

The laws of the State of New Jersey will govern these disclaimers, terms, and conditions, without giving effect to any conflict of law rules. You agree that any disputes, suits or other claims at law or equity arising out of or related to your use of the Teethaffairs Platform and/or the content, including transactions entered into through this site, shall be filed only in the state or federal courts located in Mercer County, New Jersey and you hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action. You agree that regardless of any statute or law to the contrary, any cause of action or claim against us or our affiliates, partners or its service providers and their respective officers, directors, employees, consultants, agents, and subsidiaries arising out of or in connection with these Terms, your use of the Teethaffairs platform or information provided shall be instituted and served upon no later than twelve (12) months following the occurrence of the first event giving rise thereto or be forever barred. To the fullest extent permitted by law, each party to this Terms of Use waives its or his or her right to a jury trial with respect to any dispute or other controversy arising from hereunder or your use of or access to the Teethaffairs Platform. Patients and Providers hereby agrees with and agrees to be bound by and abide with the foregoing Terms and Conditions.